One AI. It only ever knows your business.
Chatonio doesn’t ship a different product per industry. It ships one AI that answers from your knowledge base, your order data and your rules — so it only ever knows your business.
Free to try · no credit card · your own data on a paid plan
“Where’s my withdrawal? It’s been an hour.”
Telegram · 03:47“Where is my order — and can I still return it?”
Web chat · 11:02“Anything free Saturday morning instead?”
WhatsApp · 18:20“Is it still available, and what’s the monthly payment?”
Email · 09:14
Find the one that sounds like your inbox.
Each page shows the questions that actually fill that inbox, and what the AI does with them. Start with the closest fit — the platform underneath is the same, whatever you sell.
Swipe — 4 industries
Crypto & currency exchange
Your customer asks where their payment is at 3am — the AI opens the actual order and tells them.
EX20487315awaiting payment0 / 1 confirmationsSee it read a real order“Where’s my withdrawal? It’s been an hour.”
The question that fills this inbox, at every hour of the night.
Ecommerce
Where is my order, can I return this, is it in stock — answered from your store, not from a script.
#5512shipped todayarriving ThursdaySee how it worksAppointment booking
Opening hours, free slots and reschedules — handled while you’re with the client in front of you.
10:3014:0016:15See how it worksReal estate
Is it still available, what’s the monthly payment, can I view it Saturday — answered from your listings.
2 bed€1,240/moviewing Sat 11:00See how it worksDon’t see your industry?
Paste your website and watch. Chatonio reads your public pages and builds an assistant that answers from them — before you sign up for anything.
Different questions. The same rules underneath.
Whatever industry you’re in, this part doesn’t change.
It only ever knows your business
The same engine reads a different knowledge base per project. An exchanger’s assistant cannot answer a florist’s question, because it has never seen a florist’s data — and a claim nothing in your data backs is blocked before it is sent, with a human paged instead.
How the grounding layer worksWhat a block looks like, in the exchange inbox.
One inbox, every business you run
Run several brands from one login, on the plans that include more than one. Operators are added per project and see only their own conversations — filtered at the database, not hidden in the interface.
A knowledge base from your own site
Paste your URL and Chatonio reads your public pages, then writes real knowledge-base articles and FAQ entries — dropping anything it can’t prove from the page it found it on.
Every channel, in every industry
Telegram, WhatsApp, Viber, web chat and email — one inbox, one assistant, one knowledge base behind all of them.
See every channel
Start with your business, not a template
Point it at your site and it writes its own knowledge base — free to start, no credit card.
Plans start at $22/mo once you need order lookups. See pricing